Frequently Asked Questions (FAQ)

 Frequently Asked Questions (FAQ) 

Do you offer international shipping?
Absolutely! We ship our stylish clothing worldwide, ensuring fashion enthusiasts everywhere can enjoy our collections. No matter where you are, you can indulge in the latest trends with AWLUSS
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What are the shipping costs and delivery times?
Shipping costs and delivery times vary based on your location and the shipping method selected. During checkout, you'll receive a breakdown of shipping options, costs, and estimated delivery times, allowing you to choose the option that best suits your needs.

How can I track my order?
Once your order is processed and on its way, we'll send you a tracking number via email. You can use this tracking number to monitor the status of your shipment through our website or the courier's tracking portal.

What payment methods are accepted?
We accept a variety of payment methods, including major credit cards, PayPal, and other secure online payment options. Your payment information is encrypted and securely processed, ensuring a safe and smooth checkout experience.

What is your return policy?
We want you to love your AWLUSS purchase. If for any reason you're not completely satisfied, we offer hassle-free returns within 15 days. Please review our Returns & Exchanges policy for detailed instructions on initiating a return or exchange.

Are there additional charges such as customs duties or taxes for international orders?
No we take care all of this

What sizes are available?
Our clothing comes in a wide range of sizes to accommodate various body types and preferences. Please visit size Guide to help you find the perfect fit. If you need further assistance, feel free to contact our customer support team. 

Can I modify or cancel my order after it's been placed?
We aim to process orders promptly, but if you need to modify or cancel your order, please contact us as soon as possible. Once your order is shipped, we may be unable to make changes, but we'll do our utmost to accommodate your request.
How can I get in touch with customer support?
If you have any questions or concerns, our customer support team is here to help. You can reach us via email at info@awluss.com. We strive to respond promptly to all inquiries.
Do you offer gift wrapping services?
At this time, we do not offer gift wrapping services. However, we're always looking for ways to enhance our customers' experience, so stay tuned for any updates or changes to our offerings.
 If you have any other questions not addressed in this FAQ, don't hesitate to reach out. We're committed to providing exceptional service and ensuring your AWLUSS shopping experience is enjoyable and convenient.